Business Office FAQs

No. FACTS is set up to automatically withdrawal the balance due to SSFS on the chosen date.

We run statements monthly for each account. Ten days before a scheduled payment, you will receive an email from the business office, letting you know a statement is available to view in My BackPack. 

If you have any questions after you review the statement, please contact Jessica Groeger or at 301-774-7455 x181. Five days before a scheduled payment, FACTS will send a payment reminder. We can accept changes up until two business days before a payment is due.

• Log into your My BackPack account
• Click “Account Details” under the “My Accounts” heading
• Click “Campus Store"
• Set the date parameters and click search

• Log into your My BackPack account
• Click “Statements” under the “My Accounts” heading